Covers your first 5 deposits - up to $9,500
Contact Las Atlantis Casino
Las Atlantis Casino operates under a licence issued by the Autonomous Island of Anjouan, Union of Comoros, pursuant to Government Notice No. 007 of 2005 under the Betting and Gaming Act 2005.
How to get in touch
For assistance, send a clear message to support@lasatlantiscasino.wtf. Email is the appropriate way to contact the support team about questions or problems relating to your Las Atlantis Casino account. Messages are generally reviewed in the order they are received, and replies usually arrive within 24 hours, although response times can vary depending on the complexity of the request and the information needed.
To help the team understand your request and respond faster, include the following where relevant:
- The email address or username linked to your account
- A short, clear description of the issue or question
- Relevant dates, transaction details or error messages
- Screenshots if they help show the problem, while removing unnecessary personal or payment information
You can contact support about typical matters including:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related queries
- Bonus terms, eligibility and general promotional questions
- Technical problems, loading errors or game access issues
- Responsible gambling requests, including questions about available account controls or taking a break
Please do not send passwords or full payment card details by email. If your request concerns account security, explain the concern without including sensitive information. The support team may ask for appropriate information to confirm account ownership before discussing account-specific matters.
